db111 Privacy Policy

db111 is a safe and reliable online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") explains how db111 manages your information when you use the db111 website (db111.bar) and related services.

After reading this policy, you will understand:

• What types of information we collect and why
• How the collected information is used
• Who your information may be shared with
• How we keep your information secure
• What your rights are and how to exercise them

By using db111's services, you consent to the terms of this policy. If you do not wish to read this policy or do not agree with its terms, please refrain from using our platform.

db111 uses collected information for the following purposes:

3.1 Account Management and Service Delivery

• Creating, verifying, and managing accounts
• Processing deposits, withdrawals, and other financial transactions
• Issuing bonuses and rewards, and tracking wagering progress
• Providing customer support services
• Ensuring compliance with the terms of service

3.2 Security and Fraud Prevention

• Protecting accounts and preventing unauthorised access
• Detecting and investigating suspicious transactions
• Complying with regulations to prevent money laundering
• Verifying age (db111 serves only individuals aged 21+)

3.3 Service Improvement and Communication

• Improving website functionality and user experience
• Tailoring content to user preferences
• Sending important notices, updates, and promotional information
• Helping resolve service issues

3.4 Meeting Legal Obligations

• Complying with applicable laws, regulations, and regulatory guidance
• Responding to lawful requests from courts or government authorities
• Retaining information necessary for resolving legal disputes

db111 does not sell your personal information to third parties. However, information may be shared on a limited basis in the following cases:

4.1 Service Provider Partners

We work with selected third-party providers who carry out specific functions on our behalf, such as payment processing (bKash, Nagad, Rocket), technology services, and analytics. These partners operate under strict confidentiality agreements and may not use your information for any other purpose.

4.2 Disclosure Required by Law

We may be legally required to disclose information in the following circumstances:

• Based on a court order or lawful government directive
• To protect our legal rights
• To assist in the investigation of fraud or unlawful activity
• In urgent situations to protect other users

4.3 Business Changes

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. Even in such cases, data protection in accordance with this policy will be ensured.

However, no data transmission over the internet is 100% secure. We make every effort to provide the highest level of protection, but an absolute guarantee of complete security cannot be given. Keeping your account password confidential and logging out after use is your own responsibility.

db111 retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:

• Account information: For as long as the account is active and until the applicable legal retention period after it is closed.
• Transaction records: For the period required under financial regulations and tax laws.
• Log files and analytics data: For a limited period for security analysis.
• Communication history: For as long as necessary to improve support quality and resolve disputes.

Once a specific retention period has expired, information is securely deleted or anonymised so that identification is no longer possible.

To exercise any of the above rights, contact our support team. We will verify your request and take action as quickly as possible. Some additional information may be requested to verify your identity.

8.1 Payment Gateways

db111 uses bKash, Nagad, and Rocket, Bangladesh's popular mobile financial services. These organisations are governed by their own privacy policies. During payment processing, your financial information goes directly to the relevant mobile banking service — db111 never stores your mobile banking PIN or password.

8.2 Game Providers

Our platform uses software from various game providers including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft. While playing games, these providers may collect necessary technical information (such as game session data). This data is handled in accordance with their own policies.

8.3 Analytics Services

We use analytics tools to improve website functionality and user experience. These tools collect aggregated and anonymised data, and no personally identifiable information is shared with third parties.

db111's services are for individuals aged 21 or older only. We do not knowingly collect information from anyone under the age of 21. Age is verified at registration, and identity verification documents may be requested if necessary.

If we are informed that a minor's information has been collected by mistake, we will promptly close the account and delete the relevant data. If you believe a minor is using db111, please notify our support team immediately.

db111 reserves the right to review and update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:

• By displaying a prominent notice on the website
• By sending a notification to your registered email address
• By updating the "Last Updated" date at the top of this page

If you continue to use our services after any changes, you will be considered to have consented to the updated policy. Therefore, it is recommended that you visit this page regularly.